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When using our earphones, you must follow the instructions provided in the user manual. You may not use the products in a manner that could cause damage to the device or harm to yourself or others. We recommend using the earphones at a safe volume level to prevent hearing damage.
Our earphones come with a limited warranty that covers manufacturing defects. You must retain your proof of purchase to claim warranty services. The warranty does not cover damages caused by misuse, accidents, or unauthorized repairs.
You may return or exchange products within 30 days of purchase if they are in original condition. To initiate a return, you must contact us at [email protected]. You are responsible for return shipping costs unless the product is defective.
You are responsible for maintaining the confidentiality of your account information. You must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this requirement.
All content on our website, including text, graphics, and logos, is the property of Soundwave Spirit or its licensors. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability is limited to the amount you paid for the product. This limitation applies to the fullest extent permitted by law.
If you have any questions or concerns regarding these terms, please contact us at [email protected]. We are here to assist you and ensure your experience with our products is satisfactory.